Offer best-in-class CX with branded WhatsApp bot
Drive personalized engagement, deliver instant support, and delight your customers through real-time WhatsApp communication
Improve conversion rates of your D2C brand within a week
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Empowering 250+ D2C Brands
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Why Pragma
Improve Conversion Rates By 56%
Reduce cart abandonment rate by nudging your customers to complete their orders
Increase recovery rate with tailored notifications and offers
Instant Improvement In Customer Experience
Provide an omnichannel inbox and offer instant support/query resolution
Provide best-in-class experience, 24/7
Customer testimonials
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Book A demoAll you need is Pragma
Engineered to reduce costs, increase efficiency & multiply satisfaction levels
Seamless Onboarding
All systems active within 36 hours from deal-closure
Deep Integrations
Partnerships with all major logistics & communications partners. No dependencies.
Round-the-clock support
Create your ticket and forget about it. Swift & quality service guaranteed.
99.5% Uptime
Scaled architecture to ensure zero downtime for all your operations
We do a lot more at Pragma
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Reduce RTO from the first week
- Flag risky orders & fraudulent users in real-time.
- Enable prepaid COD and improve your delivery rate by 15-20%
- Reduce e-commerce RTO like never before!
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Customer Communication
- Send real-time order updates to your customers and improve the buying experience
- Reduce NDRs with our in-house insightful recommendations.
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Return Management System
- Manage returns requests, pickups, and refunds/exchanges from a single screen
- Keep your customers at ease with simplified operations